Job Posting: Front Office - Insurance & Billing Specialist
Location: Dallas, TX
Schedule: Monday–Thursday, 9 AM–5 PM
Compensation: $16–$20/hour, based on experience and ability
We are a privately owned, fully digital dental practice in Dallas, TX, looking for a motivated and detail-oriented Front Office Specialist to join our team! This role is ideal for someone with a strong background in dental insurance verification, billing, and claims follow-up.
Key Responsibilities:
- Verify dental insurance coverage (PPO and Medicaid) prior to patient appointments
- Submit and track insurance claims in a timely and accurate manner
- Follow up on outstanding insurance claims and resolve unpaid or denied claims
- Manage past due patient accounts and work with patients to resolve balances
- Collaborate with clinical staff to ensure accurate treatment coding and billing
- Provide excellent customer service and communicate clearly with patients regarding their insurance and billing questions
Requirements:
- Minimum 2 years of experience working in a dental office, specifically with insurance and billing
- Proficiency with dental practice management software (experience with digital systems preferred)
- Strong organizational and communication skills
- Ability to work independently and manage multiple tasks efficiently
- Experience with PPO and Medicaid dental plans is required
What We Offer:
- A supportive and professional work environment
- Consistent weekday schedule (Monday–Thursday, no weekends!)
- Competitive hourly wage based on experience and performance
- Opportunity to be part of a growing private practice committed to patient care and team development
Job Type: Full-time
Pay: $16.00 - $20.00 per hour